Let me count the ways that I love Spiceworks!
- Documentation - The User Portal allows me to create wysiwyg help documents for myself as well as my clients.
- Helpdesk
- The ability for my clients to quickly login using their AD information and log a help request allows for great communication and responsiveness to their issues.
- Inventory - Network scanning of systems for WMI information allows me to get a great view of my current systems as well as the new systems that show up on my networks.
- Reports - I can run reports on anything in the system. Reports are easy to create and customize.
- Community - A huge IT community of like minded people help each other readily and provide answers to questions about Spiceworks and about any other question - both technical and non-technical.
These are just the things I use the most in Spiceworks. There are plenty of other as you can see here: http://www.spiceworks.com/product/. And did I forget to mention that it is all FREE! That is right - Free. Doesn't cost a cent to use. You can pay for a version that strips out the ads if needed but even that is ridiculously cheap.
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